LAST UPDATED AT: FEB 17, 2025
Privacy Policy
Untap, Inc.
Untap, Inc. (“Untap”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our websites, untap.tech, untapinnovate.com, untapcompete.com, and associated services (“Sites” and “Services”).
If you have any questions about this Privacy Policy or your data, please contact us at info@untap.tech
1. Information We Collect
A. Registration Information
When you create an account, we collect the following information:
Name
Email address
B. Submission Information
For participants, administrators, and judges on our platform, we collect and store:
Information submitted through our submission management system (e.g., forms, attachments, evaluations).
C. Automatically Collected Information
We may automatically collect data such as:
IP addresses, browser types, operating systems, and device details.
Information about your activity on the Sites, including referral data and usage patterns.
Cookies and tracking technologies (see Section 7).
2. How We Use Your Information
A. To Provide and Improve Services
Operate and improve the functionality, performance, and security of our platform.
Assist administrators in managing competitions and calls for applications.
Troubleshoot technical issues and provide customer support.
B. Data Analytics Opt-In
By default, customers are opted into Untap’s Data Analytics features.
We may analyze performance and trends of competitions or calls for applications using machine learning and statistical methods to provide insights, comparisons, and semi-automated features, such as:
Screening and filtration of participant submissions.
Benchmarking program performance against industry or historical standards.
C. Other Uses
Enhance and create new services, features, or content.
Protect our rights and ensure compliance with legal obligations.
3. Data Sharing and Disclosure
We do not sell or share your personal data with third parties except in the following cases:
A. Service Delivery
We may share data with trusted third-party service providers to operate and maintain the platform, such as hosting services.
B. Legal Requirements
We may disclose information to comply with legal obligations, protect our rights, or ensure the safety of users.
C. Customer-Owned Data
Untap acts as a data processor for customer-generated data (e.g., submissions and evaluations). Customers own this data, and Untap only uses it to deliver services, as permitted by the customer, or as required by law.
4. Your Rights
A. Access, Update, or Delete Your Data
You can access and update your personal data through your account settings. To request data deletion, contact us at info@untap.tech
B. Opt-Out Options
Data Analytics: You may request to opt out of analytics by contacting us.
Marketing Emails: You can unsubscribe from promotional emails via the link in each email.
Note: Service-related emails are mandatory and cannot be opted out of.
5. Data Security
We use industry-standard practices to secure your data during transmission and storage. However, no system is completely secure, and we cannot guarantee absolute protection. If you have concerns about data security, please contact us.
6. Data Retention
We retain your data:
For as long as your account is active or needed to provide services.
To comply with legal obligations or resolve disputes.
Customer-owned program data is retained according to the customer’s instructions or legal requirements.
7. Cookies and Tracking Technologies
A. Cookies
We use cookies and similar technologies to:
Analyze website performance and user trends.
Manage user sessions and preferences.
You can control cookies via your browser settings, but disabling cookies may affect certain functionalities.
B. Log Files
We collect log file data such as IP addresses, browser types, and timestamps to administer the site and gather insights.
8. Participant Submissions
Data submitted by program participants belongs to the customer managing the program. Untap does not use or share this data except:
To provide services as instructed by the customer.
As required by law.
Customers are responsible for safeguarding participant data and ensuring compliance with GDPR or other regulations.
9. Analytics Features
Untap uses aggregated and anonymized data to analyze program performance and provide customers with actionable insights.
You may request to opt out of these features by contacting us.
