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The Best-in-Class Support

At Every Step of Your Journey
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THE BEST-IN-CLASS SUPPORT

A Dedicated Customer Success Manager

Our expert customer success team is here to support you every step of the way. Whether it's
program-related consultancy or technical support, we're dedicated to ensuring your success. Book a training or consultation
session anytime to keep your program on track!

PLAN

Program Design Strategy & Best Practices

Design effective program mechanics, phases, and timelines. Get expert guidance to execute your program plan seamlessly.

Program Concept

Start on the right foot with a well-defined problem statement and program concept tailored to your organization’s needs.

LAUNCH

Program Setup

Set up your program landing page and application forms with ease. Onboard admins and launch your program swiftly.

Website Design Customization

Get a custom design for your program website with your branding. Attract your audience with a stunning and personalized landing page.

Website Content Formulation

Receive support in creating informative, persona-aligned content for your website, reflecting your organization’s tone of voice.

MANAGE

Initial Screening Of Submissions

Get assistance in filtering out low-quality submissions, ensuring judges evaluate only the most promising entries.

Submission & Evaluation Form Templates

Utilize our form templates and receive recommendations based on your program type and entry requirements.

ASSESS

Custom In-Depth Analysis of Participation & Submissions

Empower your decision-making with custom reports analyzing program participation and performance. Drive insights from your submissions data.

Real Results, Real Voices:
Awards & Testimonials

"Very fast customer support – Intuitive interface. It’s our third consecutive year using this product and it worked all the time. All issues were solved swiftly."

Paul Schütte

Project Officer
"Untap is a real trusted partner for Dell Technologies, through its innovative and robust platform, which supports Dell Technologies Envision The Future Graduation Project Competition. The platform supports the corporate strategic projects on a regional level."

Marwa Zaghow

Senior Regional Manager
"The best time we’ve been able to manage competition and the willingness to support and help achieve is impeccable. I really like the emailing features, and I like the interface that the users use. The team was super helpful and supportive whenever I asked I got immediate and detailed support."

Nada Torky

Associate – Entrepreneurship & Innovation
“We’ve been working with Untap for over 4 years now, and they have made our application processes seamless and efficient. Untap team have shown commitment towards improving the product experience in an amazing way; starting from the over-the-clock technical support, till the successful implementation of the program. Untap acts as a technology partner in most of our entrepreneurship support programs.”

Ahmed Bastawy

Innovation Consultant and Managing Director
“Untap has helped us do open innovation challenges. Untap has been an amazing partner, I highly recommend them for such programs. The flexibility to develop the solution, to develop the steps, the phases, where we needed to accelerate, and where we needed to extend. Untap has proven to be an amazing partner for this, so thank you for that.”

Alaa Selim

Operations Purchases Director
“I highly recommend this software for use with an awards program, it’s very easy to set up the website for the program, and the evaluation criteria/judging process. Once you set up the stuff on your end, the team at Untap is super responsive, they also went above and beyond on figuring out how to customize the entry form so it works best for end users.”

Simon Kaufman

Director of Development
“We are running a photography competition and having the ability to store large images is critical. Untap is one of the most competitive organisations when it comes to data storage and access. The team is great to work with, always there to support with new features and developments.”

Roxana Oldershaw

Digital Transformation Project Manager


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